Reviews UP Podcast
Your Guide to Business Reviews and Reputation Growth.
On the Reviews UP Podcast, we dive deep into the world of Business Reviews, customer feedback, and online reputation management. Each episode explores how smart companies use Business Review Software to elevate trust, build credibility, and stay competitive in the digital landscape.
Feedback Hack brings you...
Actionable strategies, expert interviews, and real-world examples of how businesses are leveraging review management platforms, automation, and AI to drive star ratings, generate authentic customer sentiment, and improve local visibility. Whether you're a startup, franchise, or enterprise brand, our conversations are designed to help you turn customer experiences into measurable success.
Tune in and discover how to make Business Reviews your most powerful marketing asset — only on the Reviews UP Podcast.
Reviews UP Podcast
Feedback Hack: Open Review Channel by Reviews UP
Open Review Channel
Episode #5
Why you need an open review channel – Not just Google, Yelp or Facebook! Why establishing low friction avenues for feedback fosters more engagement and valuable insight.
TRANSCRIPT:
Jason:
Hey everyone — welcome back to The Feedback Hack. I’m Jason.
Paul:
And I’m Paul. Today we’re talking about something every business needs to think about — giving people more than just Google as a place to leave reviews.
Jason:
Yeah — we all know Google reviews are important. But here’s the thing — not everybody has a Google account. And some people just aren’t comfortable leaving a review there.
Paul:
Exactly. That’s why smart businesses are setting up an open review channel — a space where anyone can leave feedback, no login required.
Jason:
It makes it way more inclusive. No hoops. No friction. Just a clean, easy page where people can share their experience.
Paul:
And the bonus? If you work with a good review partner — they’ll help you manage that page, collect those reviews, and even stream them back to your website for social proof.
Jason:
Right — because not every review needs to live on Google to have value. Reviews on your own open platform still build trust. They still tell your story.
Paul:
And let’s be real — when people see a business that’s willing to collect all feedback, not just cherry-picked stuff on one platform — that says a lot about your transparency.
Jason:
Absolutely. It’s about meeting people where they are — not forcing them through one narrow path.
Paul:
So here’s the hack: Partner with a platform that gives you an open review channel. Let people share their voice easily. Build trust everywhere — not just on Google.
This episode of the Feedback Hack podcast, produced by Reviews UP, where we discuss and help your business drive customer reviews, respond to feedback and promote your reputation.
Drive more customer feedback and grow your brand with Reviews UP — the all-in-one business review software and experience platform designed to help companies elevate their online reputation. Whether you're a small business or an enterprise, our system makes it easy to collect & manage business reviews. Follow: Youtube. Facebook & LinkedIn.